These Terms & Conditions govern your use of the Bhagat Janseva Kendra website and the digital services provided through our service center.
By accessing this website, submitting a service request or making a payment, you agree to follow these Terms & Conditions.
1. Acceptance of Terms
By using this website or requesting any service from Bhagat Janseva Kendra, you confirm that you have read, understood and accepted these Terms & Conditions.
If you do not agree with any part of these terms, please do not use the website or request the relevant service.
2. About Our Services
Bhagat Janseva Kendra provides digital service assistance, online application assistance, document-related services and other services that may be offered through the website or service center.
The availability of individual services may change depending on government portals, third-party systems, technical availability and applicable rules.
3. Government and Third-Party Services
Some services available through Bhagat Janseva Kendra may relate to government departments, banks, universities, examination authorities, insurance providers or other independent organizations.
Bhagat Janseva Kendra does not guarantee approval, issuance, acceptance or processing of an application by any government department or independent authority.
4. Customer Information
Customers must provide correct, complete and genuine information when requesting a service.
- Name and personal details must be accurate.
- Documents must belong to the concerned applicant.
- Information must not be intentionally misleading.
- Customers must review information before submission.
5. Documents Submitted by Customers
Customers are responsible for providing clear, valid, complete and acceptable documents required for the requested service.
Bhagat Janseva Kendra is not responsible for rejection or delay caused by incorrect, incomplete, expired, unclear or invalid documents supplied by the customer.
6. Application Submission
Before submitting an application, customers should carefully verify the information entered into the form.
Once an application has been submitted to a government or third-party portal, changes or cancellation may not always be possible.
7. Service Charges
Service charges may vary depending on the type and complexity of the requested service.
Customers are responsible for reviewing the applicable service charge before confirming the service request.
A payment made for a service represents a request for service assistance. It does not guarantee approval or issuance of the final government or third-party document.
8. Payment Terms
Payments may be made through the payment methods made available by Bhagat Janseva Kendra.
Customers must provide accurate payment information where required for transaction verification.
Payment confirmation may be subject to verification from the relevant bank, UPI provider or payment gateway.
9. Failed or Pending Payments
A payment may occasionally remain pending or appear unsuccessful even after money has been deducted from the customer's bank account.
In such cases, transaction verification may be required before the service is processed or any refund is considered.
10. Refund and Cancellation
Refunds and cancellations are governed by our Refund & Cancellation Policy.
💰 Read Refund & Cancellation Policy →11. Government Application Rejection
Government departments and other authorities independently decide whether an application will be approved, rejected, returned or kept pending.
Rejection, delay or non-approval by an external authority does not automatically mean that the digital service assistance charge will be refunded.
12. Processing Time
Any processing time communicated by us may be an estimate unless specifically stated otherwise.
Processing may be delayed due to government portals, server problems, network issues, verification, holidays, banks, payment gateways or other third-party systems.
13. Customer Responsibility
Customers are responsible for:
- Providing accurate information.
- Providing genuine documents.
- Checking application details.
- Making payments through authorized methods.
- Keeping account credentials confidential.
- Responding to requests for additional information.
- Following applicable government eligibility rules.
14. Prohibited Activities
Users must not use the website or services for:
- Submitting false or fraudulent documents.
- Providing misleading information.
- Impersonating another person.
- Attempting unauthorized access to accounts or systems.
- Using stolen payment methods.
- Uploading malicious files or software.
- Attempting to disrupt website operations.
- Using the website for unlawful activities.
15. Account Security
If the website provides an account or login facility, users are responsible for keeping their username, password, OTP and other authentication information secure.
Users should immediately inform us if they believe their account has been accessed without authorization.
16. Website Availability
We aim to keep the website available and functional, but continuous or uninterrupted availability cannot be guaranteed.
The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, network failures or circumstances beyond our control.
17. Website Content
We try to keep service information, descriptions, charges and other website content accurate and updated.
However, information may change without prior notice due to changes in government rules, service availability, technical conditions or business requirements.
18. Third-Party Links
The website may contain links to government portals, payment services or other external websites.
We do not control the content, availability, security or policies of third-party websites.
19. Intellectual Property
Unless otherwise stated, website design, text, graphics, logos, page layouts and other original content associated with Bhagat Janseva Kendra may be protected by applicable intellectual property laws.
Users must not copy, reproduce, modify, publish or commercially exploit website content without appropriate authorization.
20. Privacy Policy
Collection and handling of personal information is described in our Privacy Policy.
🔒 Read Privacy Policy →21. Disclaimer
Additional information about service limitations, government decisions and third-party responsibilities is available in our Disclaimer.
⚠️ Read Disclaimer →22. Limitation of Responsibility
To the extent permitted by applicable law, Bhagat Janseva Kendra is not responsible for losses, delays, rejection or inconvenience caused by circumstances outside our reasonable control.
This may include government portal failures, bank issues, payment gateway problems, network outages, incorrect customer information, third-party decisions or other external circumstances.
23. Fraudulent Activities
Any attempt to misuse our services, manipulate payment records, submit fraudulent documents or obtain services through deception may result in cancellation of the service request.
Where appropriate, suspected fraudulent or unlawful activities may be reported to the relevant authority.
24. Changes to Services
Bhagat Janseva Kendra may add, modify, suspend or discontinue any website feature or service at any time, subject to applicable obligations.
25. Changes to Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes in our services, technology, legal requirements or business practices.
The latest version will be published on this page with the updated date.
26. Termination of Service
We may refuse, suspend or terminate access to a service where there is reasonable evidence of misuse, fraud, unlawful activity, violation of these Terms or other circumstances requiring such action.
27. Governing Law
These Terms & Conditions shall be interpreted in accordance with applicable laws of India.
Any dispute shall be subject to the jurisdiction of the competent courts or authorities as applicable.
28. Customer Support
Customers may contact Bhagat Janseva Kendra for service-related questions, payment verification, application assistance or other support.
29. Acceptance of Terms
- You have read and understood these Terms & Conditions.
- You agree to provide accurate and genuine information.
- You understand that government or third-party decisions are outside our control.
- You understand that service charges and government fees may have separate refund rules.
- You agree to follow applicable laws and service rules.
- You understand that these Terms may be updated from time to time.
📞 Customer Support
For any service, payment or Terms & Conditions related query, please contact Bhagat Janseva Kendra.
📱 Phone: 7479973198
💬 WhatsApp: WhatsApp पर संपर्क करें